Reclaiming Our Focus: Why Safety Must Come First for Corporate Flight Attendants
In our industry, excellence is expected — flawless service, discretion, luxurious touches. But at the core of our role lies something far more essential: safety!
Somewhere along the way, we’ve drifted. We often focus so intently on service that the safety mindset — the one that should be sharp, instinctual, and present — fades quietly into the background. And while annual training is required, that’s not enough.
Safety is not a once-a-year obligation. It’s a daily discipline, a mindset we must revisit regularly and refine relentlessly. Because when something goes wrong at 45,000 feet, it’s not your floral display, welcome table or balloon arch (don’t get me started on those) that matter. It’s your ability to act — quickly, calmly, and correctly.
That’s why I’m thrilled to introduce Action Medical Training to Maven Within.
This isn’t just another safety refresher. Action Medical provides in-depth, real-world training designed specifically for professionals like us — those operating solo, in unpredictable environments, where preparedness can mean the difference between life and tragedy. Their programs empower flight attendants to move beyond the basics and into full readiness, ensuring we feel confident and competent when it matters most.
Because in the most critical moments, there are no do-overs. There is only you — and the training you’ve invested in.
Let’s return to what truly defines us as professionals: putting safety first — always!
Adam Knight
Captain/AEMT (Retired) | Co-Founder, Action Medical Training
Adam Knight has over 25 years of experience in fire and emergency medical services. He began his career with Kootenai County Fire & Rescue in Idaho, where he served with distinction and retired as a Captain in 2022. In 2009, Adam co-founded EMT & Fire Training, now known as Impact EMS Training, where he currently serves as the Operations Manager. In this role, he oversees initial education programs for Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), and Advanced EMT (AEMT) levels. Adam has taught EMS across the United States and remains dedicated to raising the bar in emergency services education. His passion lies in training and mentoring the next generation of responders and industry personnel with a focus on excellence, integrity, and real-world readiness.
Austin Winters
Firefighter/Paramedic | Co-Founder, Action Medical Training
Austin Winters is a seasoned Firefighter and Paramedic with over a decade of experience in emergency medicine. Since beginning his career in 2014, he has remained committed to advancing prehospital care through both frontline service and high-quality training. As Co-Founder of Action Medical Training, Austin brings a deep understanding of field operations and a passion for preparing individuals and teams to respond effectively in critical situations. His leadership and expertise continue to shape industry-specific medical education for aviation, marine, wilderness, and industrial environments.
“Preparedness is the calm before the storm - the quiet confidence that you’re ready for anything.”
